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Scams

If you believe that you have been a victim of a fraud or scam you can report it online at:  http://www.actionfraud.police.uk/report_fraud or by telephone on: 0300 123 2040

Scam Warning - Fake Virgin Media Emails 29/03/2019

Scam Warning - Fake Tv Licensing Emails 14/03/2019 

Dear subscriber,

An ongoing TV Licensing phishing campaign, first identified by the National Fraud Intelligence Bureau (NFIB) in September 2018, continues to be reported to Action Fraud in high numbers. Fraudsters are sending the public fake TV Licensing emails that are designed to steal their personal and financial information. Since April 2018, Action Fraud has received over 900 crime reports with victim losses totalling more than £830,000

How you can protect yourself:

  • Don’t click on the links or attachments in suspicious emails and never respond to messages that ask for your personal or financial details.
  • Don’t assume a phone call or email is authentic, even if someone knows your basic details (such as your name or address). Remember, criminals can spoof phone numbers and email addresses to appear as companies you know and trust, such as TV Licensing.
  • Your bank will never call and ask you for your PIN, full banking password, or ask you to transfer money out of your account.

What to do if you’ve fallen victim:

  • Let your bank know as soon as possible and monitor your bank statements regularly for any unusual activity. 
  • If you suspect your identity may have been stolen you can check your credit file quickly and easily online. Use a reputable service provider and follow up on any unexpected or suspicious results. 
  • If you have been a victim of fraud or cyber crime, report it to Action Fraud at actionfraud.police.uk, or by calling 0300 123 2040.

Tenancy Deposit Scheme Alert  21/02/2019 

Action Fraud have received several reports where fraudsters are claiming to be landlords of properties offered for rent online. Prior to a viewing the suspect requests that the individuals pay a deposit and sometimes a month’s rent upfront, claiming that this money will be put into the Tenancy Deposit Scheme, and is therefore protected under government legislation.

After the individual pays the money, the suspect sends a bogus email purporting to be from the Tenancy Deposit Scheme confirming they have received their deposit. However, this is not the case as the money was sent directly to an account associated with the suspect and the victim is left out of pocket and without the home they had thought to be putting a deposit on.
What You Need To Do

  • Always make sure you, or a reliable contact, has viewed the property with an agent or landlord before agreeing to rent a property.
  • Don’t be rushed or pressured into making a decision. Only transfer funds when you’re satisfied a genuine property, safety certificates and valid contract are in place.
  • Only pay for goods or service by bank transfer if you know and trust the person. Payments via bank transfer offer you no protection if you become a victim of fraud.
  • Once you’ve paid your deposit, you can check whether it’s protected by entering your tenancy deposit certificate code on TDS website (www.tenancydepositscheme.com).

 

Lonely Hearts Romance Fraudster Alert 14/02/2019 

 

Alert - Fake Tv Licensing Emails 08/01/2019 

Action Fraud has received more than 5,000 reports about fake emails and texts purporting to be from TV Licensing. The messages contain links to genuine-looking websites that are designed to steal personal and financial information. 

Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.

For more information about how to stay safe online, visit cyberaware.gov.uk

 HM Revenue and Customs Alert 7/1/19

What you need to know
Action Fraud has experienced an increase in the reporting of malicious calls, voicemails, text messages or emails to members of the public purporting to be from HMRC.

The fraudsters state that as a result of their non-payment of tax or other duty, the victim is liable to prosecution or other legal proceedings such as repossession of belongings to settle the balance but can avoid this by arranging for payment to be made immediately by method such as bank transfer or by iTunes gift cards.

If the victim is hesitant or refuses to comply, the suspect makes a threat such as immediate arrest, bailiffs or in cases where the victim appears to be of overseas origin; deportation.

Often, the period for which the tax is allegedly due is distant enough to guarantee the victim will have little, if any, paperwork or ability to verify the claims. Once the money is paid the suspects sever all contact.

It is vital that the public exercise caution when receiving messages or telephone calls of this nature.

What you need to do
Always question unsolicited requests for your personal or financial information. Just because someone knows your basic details (such as your name and contact details), it doesn't mean they are genuine. Instead, contact the company directly using trusted methods such as a known email address or phone number.

Listen to your instincts. If something feels wrong then it is usually right to question it. No genuine organisation will ask you to pay taxes, bills or fees using iTunes Gift Cards, or any other type of voucher.

Don’t be rushed or pressured into making a decision. Under no circumstances would a genuine bank or some other trusted organisation force you to make a financial transaction on the spot.

Report Phishing attempts. If you receive a call, text or email of this nature and have not lost money, report this as a phishing attempt to Action Fraud.

Black Friday - How To Shop Online Safely 21/11/2018

Software updates
Make sure you’ve installed the latest software & app updates. Criminals use weaknesses in software to attack your devices and steal information, such as your payment details.

Email accounts 
Use a strong, separate password for your email account. Criminals can use your email to access other online accounts, such as those you use for online shopping.

Phishing
Don’t click on a link in an unexpected email or text. The volume of online shopping related phishing emails increases significantly during the holiday period. Remember, if a deal seems too good to be true, it probably is.

Payment methods 
Don’t pay for goods or services by bank transfer unless you know and trust the person. Payments via bank transfer offer you no protection if you become a victim of fraud.

For more information on how to stay secure online, visit www.cyberaware.gov.uk.

Extortion Scam 29/10/2018

How to Keep the Cyber-Criminals Out 25/10/18

Alert- Fake Tv Licensing Refund Offers 21/09/2018

Scam How Alert - Fake Netflix Emails 14/09/2018

 

 

Scam Alert - Fake British Gas Emails 03/08/2018

Watch out for these fake British Gas refund emails.
We’ve had an increase in reports about fake British Gas emails claiming to offer refunds. The links provided in the emails lead to genuine-looking British Gas phishing websites that are designed to steal the usernames and passwords for British Gas accounts.
Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.
For more information on how to stay secure online, visit www.cyberaware.gov.uk 

 

 

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