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Scams

If you believe that you have been a victim of a fraud or scam you can report it online at:  http://www.actionfraud.police.uk/report_fraud or by telephone on: 0300 123 2040

Alert- Fake Tv Licensing Refund Offers 21/09/2018

Scam Alert - Fake Netflix Emails 14/09/2018

 

 

Scam Alert - Fake British Gas Emails 03/08/2018

Watch out for these fake British Gas refund emails.
We’ve had an increase in reports about fake British Gas emails claiming to offer refunds. The links provided in the emails lead to genuine-looking British Gas phishing websites that are designed to steal the usernames and passwords for British Gas accounts.
Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.
For more information on how to stay secure online, visit www.cyberaware.gov.uk 

Watchout For These Fake Linkedin Emails 27/07/2018

 

Alert - Rise In Fake Amazon Emails 20/07/2018

 

Scam Alert - Fake   Texts 06/07/2018 

Follow Up Calls Computer Software Service Fraud 20/06/2018

 

 

Watch Out For These Fake Texts About Your Ee Bill 19/06/2018

 

 

 

 

 

Courier Fraud 15/06/2018

The National Fraud Intelligence Bureau has identified an increasing number of reports submitted to Action Fraud from the public concerning courier fraud. 
 Fraudsters are contacting victims by telephone and purporting to be a police officer or bank official. To substantiate this claim, the caller might be able to confirm some easily obtainable basic details about the victim such as their full name and address. They may also offer a telephone number for the victim to call to check that they are genuine; this number is not genuine and simply redirects to the fraudster who pretends to be a different person. After some trust has been established, the fraudster will then, for example, suggest; 

- Some money has been removed from a victim’s bank account and staff at their local bank branch are responsible. 

- Suspects have already been arrested but the “police” need money for evidence. 

- A business such as a jewellers or currency exchange is operating fraudulently and they require assistance to help secure evidence. 

Victims are then asked to cooperate in an investigation by attending their bank and withdrawing money, withdrawing foreign currency from an exchange or purchasing an expensive item to hand over to a courier for examination who will also be a fraudster. Again, to reassure the victim, a safe word might be communicated to the victim so the courier appears genuine. 

At the time of handover, unsuspecting victims are promised the money they’ve handed over or spent will be reimbursed but in reality there is no further contact and the money is never seen again.

Protect Yourself

Your bank or the police will never: 

- Phone and ask you for your PIN or full banking password. 

- Ask you to withdraw money to hand over to them for safe-keeping, or send someone to your home to collect cash, PIN, cards or cheque books if you are a victim of fraud. 

Don’t assume an email or phone call is authentic
Just because someone knows your basic details (such as your name and address or even your mother’s maiden name), it doesn’t mean they are genuine. Be mindful of who you trust – criminals may try and trick you into their confidence by telling you that you’ve been a victim of fraud 

Stay in control 

If something feels wrong then it is usually right to question it. Have the confidence to refuse unusual requests for personal or financial informationK

For more information about how to protect yourself online visit

www.cyberaware.gov.uk  and www.takefive.stopfraud.org.uk

TSB Phishing Attacks  25/05/2018 

TV Providers Discount Fraud 30/04/18

The National Fraud Intelligence Bureau (NFIB) have noticed an increase in Action Fraud reports where fraudsters are offering a discount on Television service provider subscriptions. Fraudsters are cold-calling victims, purporting to be from a Television (TV) provider offering a discount on their monthly subscription. Victims have been told the following: their subscription needs to be renewed; that part or all, of the TV equipment has expired and they are due an upgrade on the equipment/subscription. In order to falsely process the discount, the fraudster asks victims to confirm or provide their bank account details. The scammers may also request the victim’s identification documents, such as scanned copies of passports.

The fraudsters are using the following telephone numbers: “08447111444”, “02035190197” and “08001514141”. The fraudster’s voices are reported to sound feminine and have an Asian accent.

Later victims make enquiries and then discover that their TV service provider did not call them and that the fraudster has made transactions using the victim’s bank account details. 

This type of fraud is nationwide. Since the beginning of this year (2018), there have been 300 Action Fraud Reports relating to this fraud. From the reports received, victims aged over 66 seem to be the most targeted

What you need to d

• Don’t assume a phone call or email is authentic: Just because someone knows your basic details (such as your name and address or even your mother’s maiden name), it doesn’t mean they are genuine. Criminals can exploit the names of well-known companies in order to make their scams appear genuine.

• Don’t be rushed or pressured into making a decision: a genuine company won’t force you to make a financial decisions on the spot. Always be wary if you’re pressured to purchase a product or service quickly, and don’t hesitate to question uninvited approaches in case it’s a scam. 

• Stay in control: Have the confidence to refuse unusual requests for personal or financial information. Always contact the company yourself using a known email or phone number, such as the one written on a bank statement or bill.

Visit Take Five (takefive-stopfraud.org.uk/advice/) and Cyber Aware (cyberaware.gov.uk) for more information about how to protect yourself online.

What You Need To Know About Phishing 26/04/2018

What is phishing?

Fraudulently sending emails purporting to be from reputable companies in order to trick individuals into revealing personal information, such as passwords and financial information. Phishing can also be carried out over text messages (smishing) and phone calls (vishing).

Links

Don’t click on the links in unsolicited emails and texts.

Attachments

Don’t open the attachments in unsolicited emails.

Your information

Don’t reveal personal or financial information as a result of unsolicited emails, texts or calls.

Fifa 2018 World Cup Alert  24/04/2018

The 2018 FIFA World Cup will take place from 14th June – 15th July 2018. The worldwide demand for match tickets, flight tickets, and somewhere to stay throughout the competition is expected to be significant. Those planning to travel should exercise caution when considering the purchase of tickets or accommodation because the event is highly likely to be targeted by fraudsters looking to take advantage of unsuspecting fans. 

Fraudsters will likely be posing as; 

- Official World Cup ticket vendors or private individuals attempting to sell on a match ticket via online marketplace. 

- A fraudulent website or operator offering non-existent flights or other transport to host cities. 

- An accommodation booking service, hotel or operator, offering seemingly convenient accommodation in one of the host cities for the duration of the game. 

- Lottery or competition organisers claiming that you’ve won a prize or cash related to the tournament. 

Action Fraud received over six hundred reports and intelligence submissions in relation to the previous World Cup so it’s vital that football fans exercise caution when considering a purchase or making a transaction. 

Protect yourself: 

  • Listen to your instincts: If something feels wrong then it is usually right to question it. Fraudsters will use the promise of steep discounts to lure you into handing over your money or revealing personal/financial details. 
  • Clicking on links/files: Don’t be tricked into giving a fraudster access to your personal or financial details, and never automatically click on a link in an unexpected email or text. 
  • Visit the Action Fraud website and take a look at their Ticket Fraud, Holiday Fraud and Lottery Fraud advice pages before making any decisions or bookings. 
  • For useful advice and information on the World Cup please visit the Government Guidance Pages: https://www.gov.uk/guidance/be-on-the-ball-world-cup-2018

Visit Take Five (takefive-stopfraud.org.uk/advice/) and Cyber Aware (cyberaware.gov.uk) for more information about how to protect yourself online.


FIFA World Cup Ticket Alert 20/04/18

 

 Fraudulent Cryptocurrency Investments And Fake Endorsements 13/04/2018 

Fraudulent websites alleging to offer cryptocurrency investments are dishonestly using the image of Martin Lewis, the founder and editor for moneysavingexpert.com, as an endorsement for their companies. 

The adverts using Martin Lewis to promote illicit schemes can be found on social media and other websites. Clicking on the advert takes you to the full article where Martin Lewis image is presented along with fake quotes recommending investments in bitcoin and other digital currencies with the fraudulent “company”. Alternatively clicking on the advert will take you to a page where you are required to input your contact details, the suspect company then phones you and encourages you to invest. 

Martin Lewis has published a warning to the public saying “I don’t do adverts. If you ever see one with my face or name on it, it is without my permission, and usually a scam”. The full article can be found here; https://blog.moneysavingexpert.com/2018/03/13/martin-lewis-spread-word-dont-believe-scam-bitcoin-code-bitcoin-trading-ads/?_.

Similarly these fraudulent websites are also misusing images and fabricating recommendations from the investors on Dragons Den. These adverts also claim the investors on the panel trade in cryptocurrencies using their services to try and legitimise their company.

What you need to do

  • Don’t assume it’s authentic: Professional-looking websites, adverts or social media posts don’t indicate that an investment opportunity is genuine. Criminals can exploit the names of well-known brands or individuals to make their scams appear legitimate. 
  • Don’t be rushed or pressured into making a decision: A genuine bank or financial organisation won’t force you to make a financial transaction on the spot. Always be wary if you’re pressured to invest quickly or promised returns that sound too good to be true. 
  • Stay in control: Avoid unsolicited investment offers, especially those over cold calls. If you’re thinking about making an investment, get impartial advice from an independent financial adviser – never use an adviser from the company that contacted you, as this may be part of the scam. 
  • Visit Take Five (takefive-stopfraud.org.uk/advice/) and Cyber Aware (cyberaware.gov.uk) for more information about how to protect yourself online.

 Magazine Advertise Debt Alert 05/04/2018 

Victims receive a telephone call from someone purporting to be a bailiff enforcing a court judgement, attempting to recover funds for a non-existent debt. The fraudsters state the debt originates from the victim not paying a magazine advertisement subscription. 

A variety of magazine names and publishers are being used by the fraudsters, who also commonly use the names of certified Bailiff Enforcement Agents such “Scott Davis”, “Stephen King” and “Mark Taylor”. These are names of certain rtified Bailiff Enforcement Agents employed by debt enforcement companies. 

The fraudsters request that the debt be repaid by bank transfer. If the victim refuses, they threaten to visit the victim’s home or place of work to recover the debt that is owed. 

Once the money has been transferred, victims are not provided with receipt details of the payment or contact details. Later when victims make enquiries, they’ll discover that the debt did not exist, and often that no advertisement was placed.

This type of fraud is nationwide. Since 2017, there have been 52 Action Fraud Reports relating to this fraud. From the reports received, there are a range of different businesses and individuals being targeted

Protection Advice:

1. Listen to your instinct: just because someone knows your basic details, such as your name and address, it doesn’t mean they are genuine

2. Stay in control: always question cold callers: always contact the companies directly using a known email or phone number.

3. Don’t be rushed or pressured into making a decision: a legitimate company will be prepared to wait whilst you verify information

If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting www.actionfraud.police.uk or by calling 0300 123 2040.

Visit Take Five (takefive-stopfraud.org.uk/advice/) and Cyber Aware (cyberaware.gov.uk) for more information about how to protect yourself online.

 

Online Marketplace Fraud Advice For Sellers 05/04/2018 

Nfib Alert - False Telephone Preference Service Calls 16/03/2018

 

School Fraud - Chief Executive Officer 20/02/2018

 

Flight Ticket Fraud Alert 7 February 2018

Fraudsters are attempting to entice victims who are looking for cheap flights abroad.Victims have reported booking tickets via websites or a “popular” ticket broker, only to discover that after payment via bank transfer or electronic wire transfer, the tickets/booking references received are counterfeit. In some cases, all communications between the company or broker and the victim have been severed.

Fraudsters are targeting individuals who are seeking to travel to African nations and the Middle East, particularly those wishing to travel in time for popular public and religious holidays. 

Prevention Advice:

  • Pay safe: Be cautious if you're asked to pay directly into a private individual’s bank account. Paying by direct bank transfer is like paying by cash – the money is very difficult to trace and is not refundable. Wherever possible, pay by credit card or a debit card.
  • Conduct research on any company you’re considering purchasing tickets from; for example, are there any negative reviews or forum posts by previous customers online? Don’t just rely on one review - do a thorough online search to check the company’s credentials.
  • Check any company website thoroughly; does it look professional? Are there any spelling mistakes or irregularities? There should be a valid landline phone number and a full postal address so that the company can be contacted. Avoid using the site if there is only a PO Box address and mobile phone number, as it could be difficult to get in touch after you buy tickets. PO Box addresses and mobile phone numbers are easy to change and difficult to trace.
  • Be aware that purchasing tickets from a third party, particularly when initial contact has been made via a social media platform can be incredibly risky.
  • If tickets to your intended destination appear cheaper than any other vendor, always consider this; if it looks too good to be true, it probably is!
  • Look for the logo: Check whether the company is a member of a recognised trade body such as ABTA or ATOL. You can verify membership of ABTA online, at www.abta.com.
  • If you have been affected by this, or any other type of fraud, report it to Action Fraud by calling 0300 123 2040, or visiting www.actionfraud.police.uk.

 

Phantom Debt Fraud Alert - January 2018 31/01/2018

Action Fraud has recently experienced an increase in the number of calls to members of the public by fraudsters requesting payments for a “phantom” debt. The fraud involves being cold-called by someone purporting to be a debt collector, bailiff or other type of enforcement agent. The fraudster may claim to be working under instruction of a court, business or other body and suggest they are recovering funds for a non-existent debt. 

The fraudsters are requesting payment, sometimes by bank transfer and if refused, they threaten to visit homes or workplaces in order to recover the supposed debt that is owed. In some cases, the victim is also threatened with arrest. From the reports Action Fraud has received, this type of fraud is presently occurring throughout the UK. 

It is important to recognise that there are key differences between the various entities who seek to settle debts or outstanding fees in England and Wales. These differences range from the type of debt they will enforce to the legal powers they possess. To learn more, please take a look at some of the helpful information and links on the Step Change Debt Charity website; https://www.stepchange.org/debt-info/debt-collection/bailiffs-and-debt-collectors-differences.aspx 
 
Protect Yourself 
  • Make vigorous checks if you ever get a cold call. Bailiffs for example, should always be able to provide you with a case number and warrant number, along with their name and the court they are calling from; make a note of all details provided to you 
  • If you receive a visit from a bailiff, they must always identify themselves as a Court Bailiff at the earliest possible opportunity. Ask to see their identity card which they must carry to prove who they are, this card shows their photograph and identity number. They will also carry the physical warrant showing the debt and endorsed with a court seal. 
  • If you work for a business and receive a call or visit, be sure to speak with your manager or business owner first. Never pay the debts yourself on behalf of the business you work for; some fraudsters have suggested employees make payment suggesting they can then be reimbursed by their employer when in reality the debt is non-existent. 
  • Exercise caution believing someone is genuine because you’ve found something on the internet; fraudsters could easily create fake online profiles to make you believe them. 
  • Double check with the court, company or public body they claim to work for to confirm whether the call is legitimate; if you use a landline make sure you hear the dialling tone prior to dialling as the caller could still be on the line and you could potentially speak to the fraudster(s) to confirm the non-existent debt.
  • Also be sure to independently search for a telephone number to call; never use a number provided by the caller without carrying out your own research. 
  • Do not feel rushed or intimidated to make a decision based on a phone call. Take five and listen to your instincts. 
  • If you know you have a debt, keep in regular contact with your creditor and be sure to establish the debt type at the earliest opportunity if you are not aware. This will help you to understand who might be in contact with you regarding any repayments or arrears. 
You can report suspicious calls like these to Action Fraud by visiting www.actionfaud.police.uk or by calling 0300 123 2040.
 
 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

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